Privacy Policy
How we protect and use your personal information
Privacy Policy - Urban Fruit Bowl
Last Updated: March 2026
Urban Fruit Bowl ("we", "our", "us") operates the Urban Fruit Bowl mobile application and website. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
We collect:
- Name
- Phone number
- Email address (required for account creation, login, and communication)
- Profile photo (optional)
Location Data
- Precise and approximate location (only while using the app)
Used for:
- Delivery address detection
- Service availability
- Order tracking
Financial Information
- Purchase history
- Payment details (processed via third-party gateways)
Important
We do NOT store card numbers, CVV, or sensitive banking data.
App Usage Data
- Search history
- App interactions
- Order history
Device & Technical Data
- Device ID / FCM token
- Crash logs (via Firebase)
2. How We Use Your Data
We use your data to:
- Create and manage your account
- Process and deliver orders
- Send order confirmations and updates
- Provide customer support
- Improve app performance
- Send important service-related notifications
Your email may be used for:
- Account verification
- Login authentication
- Order receipts
- Support communication
3. Data Sharing
We may share data with:
- Payment gateways (Razorpay, PayPal, Stripe, etc.)
- Firebase services (authentication, notifications, analytics)
- Google Maps & Places (location services)
We Do Not Sell Your Data
We do NOT sell your personal data.
4. Data Security
- All data is encrypted in transit (HTTPS)
- Secure storage using Firebase infrastructure
- No storage of sensitive payment data
5. User Rights
You can:
- Access your data
- Update your information
- Delete your account
To request deletion, use the in-app option or contact us.
6. Data Retention
We retain data only as long as necessary for:
- Order fulfillment
- Legal obligations
- Business operations
7. Children's Privacy
This app is intended for users aged 18 and above.
8. Third-Party Services
We use:
- Firebase (Google services)
- Payment gateways
- Google Maps APIs
Each service operates under its own privacy policy.
9. Changes to Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.